Individual Taxpayer Advisory Specialist- Area 3 Roster
Company: Internal Revenue Service
Location: Monroe
Posted on: January 19, 2023
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Job Description:
Duties
WHAT IS THE WAGE AND INVESTMENTDIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
Wage and Investment Customer Assistance, Relation and Education
This is an open continuous announcement which allows applicants to
apply up to the closing date of the announcement. The register will
be used to fill vacancies throughout the year. Contingent upon
funding and space requirements, one or more vacancies may be filled
at the locations listed in this announcement as they become
available. Applicants need to apply and/or update their
applications by 11:59 pm ET at the close of each the following
cutoff dates to be considered 07/05/2023. This announcement may be
amended to include additional vacancies and cut-off dates within
the 6-month period if needed.
These are the locations and the number of current vacancies
available:
One (1) Vacancy location in Columbus, IN
Two (2) Vacancies location in Joplin, MO
Two (2) Vacancies location in Peoria, IL
Two (2) Vacancies location in Bloomington, MN
One (1) Vacancy location in Duluth, MN
Five (5) Vacancies located in Saint Paul, MN
One (1) Vacancy location in Davenport, IA
One (1) Vacancy location in Des Moines, IA
One (1) Vacancy location in Lincoln, NE
One (1) Vacancy location in Saint Joseph, MO
One (1) Vacancy location in Topeka, KS
One (1) Vacancy location in Saint Cloud, MN
One (1) Vacancy location in Aberdeen, SD
One (1) Vacancy location in Bismarck, ND
One (1) Vacancy location in Grand Forks, ND
Three (3) Vacancies located in Fargo, ND
One (1) Vacancy location in Lubbock, TX
One (1) Vacancy location in San Angelo, TX
One (1) Vacancy location in Enid, OK
One (1) Vacancy location in Lawton, OK
The number of vacancies has not yet been determined for Dallas, TX,
Farmers Branch, TX, Longview, TX, Texarkana, AR, Tyler, TX,
Abilene, TX, Fort Worth, TX, Wichita Falls, TX, Fort Smith, AR,
Little Rock, AR, Monroe, LA, Shreveport, LA, Amarillo, TX, Midland,
TX, Oklahoma City, OK, Wichita, KS, Houston, TX, Lake Charles, LA,
Corpus Christi, TX, Harlingen, TX, San Antonio, TX, Austin, TX,
Waco, TX, Minot, ND, Mankato, MN, Norfolk, NE, Sioux City, IA,
Sioux Falls, SD, Omaha, NE, North Platte, NE, Kansas City, MO,
Overland Park, KS, Cedar Rapids, IA, Rochester, MN, Rockford, IL,
Waterloo, IA, Chicago, IL, Downers Grove, IL, Orland Park, IL,
Appleton, WI, Green Bay, WI, Marquette, MI, Milwaukee, WI, Eau
Claire, WI, La Crosse, WI, Madison, WI, Schiller Park, IL, Decatur,
IL, Galesburg, IL, Quincy, IL, Springfield, IL, Bloomington, IL,
Champaign, IL, Indianapolis, IN, Muncie, IN, Chesterfield, MO,
Fairview Heights, IL, Saint Louis, MO, Fayetteville, AR,
Springfield, MO, Tulsa, OK, Florence, AL, Jackson, TN, Jonesboro,
AR, Memphis, TN, Knoxville, TN, Nashville, TN, Bowling Green, KY,
Cape Girardeau, MO, Evansville, IN, Hopkinsville, KY, Mount Vernon,
IL, Owensboro, KY, Paducah, KY, Bloomington, IN, Louisville, KY,
and Terre Haute, IN. If vacancies become available in the above
locations, this announcement will be amended, and a new cutoff date
will be established to fill the additional vacancies as needed.
The following are the duties of this position at the full working
level. If this vacancy includes more than one grade and you are
selected at a lower grade level, you will have the opportunity to
learn to perform these duties and receive training to help you grow
in this position.
Requirements
Conditions of Employment
Qualifications
Federal experience is not required. The experience may have been
gained in the public sector, private sector or One year of
experience refers to full-time work; part-timework is considered on
a prorated basis. To ensure full credit for your work experience,
please indicate dates of employment by month/year, and indicate
number of hours worked per week, on your resume.
You must meet all qualifications and eligibility requirements by
the closing date 07/05/2023 of this announcement.
SPECIALIZED EXPERIENCE: GS-05 LEVEL: You must have 1 year of
specialized experience at a level of difficulty and responsibility
equivalent to the GS-04 grade level in the Federal service.
Specialized experience for this position includes: Analyzing
problems to identify significant factors, gathering, researching,
and interpreting pertinent data, and recognize solutions; Planning
and organizing work; Communicating orally and in writing,
in-person, via telephone, and utilizing web-based computer
applications.
OR
EDUCATION: Bachelor's degree or higher or four-year course of study
in any field leading to a bachelor's degree or higher, in an
accredited college or university.ORThree years of general
experience one year of which was equivalent to the next lower level
in the Federal government that demonstrated the ability to: Analyze
problems to identify significant factors, gather pertinent data,
and recognize solutions; Plan and organize work; and communicate
effectively orally and in writing. Experience may have been gained
in administrative, professional, technical, investigative, or other
responsible work. Experience in substantive and relevant
secretarial, clerical, or other responsible work may be qualifying
as long as it provided evidence of the knowledge, skills, and
abilities (KSA's) necessary to perform the duties of the position
to be filled. Experience of a general clerical nature (typing,
filing, routine procedural processing, maintaining records, or
other nonspecialized tasks) is not creditable.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a
combination of experience and education. Options for qualifying
based on a combination will be identified in the online
questions.
SPECIALIZED EXPERIENCE: GS-07 LEVEL: You must have 1 year of
specialized experience at a level of difficulty and responsibility
equivalent to the GS-05 grade level in the Federal service.
Specialized experience for this position includes: Experience with
business practices, accounting principles, and Federal tax laws,
rules and regulations sufficient to perform the duties of this
position. To be qualifying your experience should be sufficient to
demonstrate: Experience with tax code and regulations applicable to
individual income, excise, and employment taxes, sufficient to
provide educational assistance on taxpayer rights, tax law, and IRM
policies; Experience with tax analysis techniques to apply
appropriate tax laws and regulations to individual cases;
Experience with the interrelationships between Federal and state
laws; Experience with interviewing techniques needed to determine
the nature of taxpayer assistance. Experience communicating orally
and in writing, in-person, via telephone, and utilizing web-based
computer applications.
OR
EDUCATION: One year of graduate education in a related field of
study. OR Superior Academic Achievement may be met by having a
Bachelors degree, with one of the following: A GPA of 3.0 or higher
on a 4.0 scale for all completed undergraduate courses or those
completed in the last two years of study, or a GPA of 3.5 or higher
on a 4.0 scale for all courses in your major field of study or
those courses in your major completed in the last two years of
study, or rank in the upper one third of your class in the college,
university, or major subdivision, or membership in a national honor
society recognized by the Association of College Honor
Societies.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: Combination of qualifying
graduate education and experience equal to that amount
required.
SPECIALIZED EXPERIENCE: GS-09 LEVEL: You must have 1 year of
specialized experience at a level of difficulty and responsibility
equivalent to the GS-07 grade level in the Federal service.
Specialized experience for this position includes: Experience with
tax code and regulations applicable to individual income, excise,
and employment taxes, sufficient to independently provide
educational assistance on taxpayer rights, tax law, and IRM
policies; Experience with tax analysis techniques to apply
appropriate tax laws and regulations to individual cases;
Experience with the interrelationships between Federal and state
laws; Experience with interviewing techniques needed to
independently determine the nature of taxpayer assistance;
Experience communicating orally and in writing, in-person, via
telephone, and utilizing web-based computer applications.
OR
EDUCATION: Master's or equivalent graduate degree in a related
field of study at an accredited college or university. OR Two full
years of progressively higher level graduate education leading a
Master's degree in a related field of study. OR L.L.B. or J.D., if
related.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: Combination of qualifying
graduate education and experience equal to that amount
required.
AND
TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this
is an open continuous announcement, by the cut-off date) specified
in this job announcement, current civilian employees must have
completed at least 90 days of federal civilian service since their
latest non-temporary appointment from a competitive referral
certificate, known as . For this requirement, a competitive
appointment is one where you applied to and were appointed from an
announcement open to "All US Citizens".
For more information on qualifications please refer to .
Education
For positions with an education requirement, or if you are
qualifying for this position by substituting education or training
for experience, submit a copy of your transcripts or equivalent. An
official transcript will be required if you are selected.
A college or university degree generally must be from an accredited
(or pre-accredited) college or university recognized by the U.S.
Department of Education. For a list of schools which meet these
criteria, please refer to .
FOREIGN EDUCATION: Education completed in foreign colleges or
universities may be used to meet the requirements. You must show
proof the education credentials have been deemed to be at least
equivalent to that gained in conventional U.S. education program.
It is your responsibility to provide such evidence when applying.
Click for Foreign Education Credentialing instructions.
Additional information
This announcement will establish an inventory of applicants. This
inventory will be used to fill vacancies in the locations listed
and additional vacancies as they become available for the next 6
months contingent upon funding and space requirements. Applicants
must apply by the closing date of the announcement (11:59 pm ET),
07/05/2023 , to be considered.
Benefits
A career with the U.S. government provides employees with a
comprehensive benefits package. As a federal employee, you and your
family will have access to a range of benefits that are designed to
make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold
and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific
benefits offered.
Required Documents
The following documents are required and must be provided with your
application. All application materials, including transcripts, must
be in English.
Please note that if you do not provide all required information, as
specified in this announcement, your application will be determined
incomplete, and you will not be considered for this position (or
may not receive the special consideration for which you may be
eligible).
How to Apply
The following instructions outline our application process. You
must complete this application process and submit any required
documents by 11:59 p.m. Eastern Time (ET) on 07/05/2023 and/or
cut-off dates in this announcement. We are available to assist you
during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday -
Friday). If applying online poses a hardship, please contact us by
noon ET on 07/05/2023.
To preview the Application Questionnaire, please click the
following link:
To verify the status of your application both during and after the
announcement open period, log into your USAJOBS account. On the
Home page, scroll down and locate your job application. Once the
job has been located, click the Track this application link on the
right under the application date. The page will refresh to display
the Agency's Application Information page where you can scroll down
and review any notifications the agency has sent you. The
Application Status will appear along with the date your application
was last updated. For information on what each Application Status
means, visit: .
Reasonable Accommodation (RA) Requests (USA Hire Competency Based
Assessments): If you believe you have a disability (i.e., physical
or mental), covered by the Rehabilitation Act of 1973 as amended
and Americans with Disabilities Act 1990 as amended, that would
interfere with completing the USA Hire Competency Based
Assessments, you will be granted the opportunity to request a
reasonable accommodation in your online application. Requests for
Reasonable Accommodations for the USA Hire Competency Based
Assessments and appropriate supporting documentation for Reasonable
Accommodation must be received prior to starting the USA Hire
Competency Based Assessments. Decisions on requests for Reasonable
Accommodations are made on a case-by-case basis. If you meet the
minimum qualifications of the position, after notification of the
adjudication of your request, you will receive an email invitation
to complete the USA Hire Competency Based Assessments. You must
complete all assessments within 48 hours of receiving the URL to
access the USA Hire Competency Based Assessments, if you received
the link after the close of the announcement. To determine if you
need a Reasonable Accommodation, please review the Procedures for
Requesting a Reasonable Accommodation for Online Assessments
here:
Agency contact information
(ERC) Employee Resource Center
Phone
Email
Website
Address
Wage and Investment Customer Assistance, Relationship and
Education
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Treasury believes in a working environment that supports inclusion;
please view our reasonable accommodation policies and procedures at
. We provide reasonable accommodation to applicants with
disabilities on a case-by-case basis; contact us if you require
this for any part of the application and hiring process.
Based on your application and your responses to the application
questionnaire, you may be presented with instructions to access the
USA Hire system to complete the online assessments. The online
assessments must be completed within 48 hours following the close
of this announcement. You will have the opportunity to request a
testing accommodation for the assessment should you have a
disability covered under the Americans with Disabilities Act
(ADA).
Your assessment results will be kept on record for the life of the
assessment and used toward future positions for which you might
apply that require the same assessments. If you fail any part of
the assessment, you will need to wait 8 months from your test date
to retake it. Due to a change in testing requirements, scores
rendered prior to 12/1/2021 will no longer be valid.
Before attempting to take the USA Hire Competency Based
Assessments, visit to determine if your computer is likely to
experience any issues during testing. If you have questions about
the computer requirements or require technical assistance please
contact . If you accidently deleted the invitation to the USA Hire
Competency Based Assessments or otherwise need the information
re-sent (e.g., you feel you have not received it due to a SPAM
filter), you should contact to request the invitation to be
re-sent. Requests to re-send invitations to the USA Hire Competency
Based Assessments must be received by BEFORE the close of the Job
Opportunity Announcement.
Please notify us if your contact information changes after the
closing date of the announcement. If your email mailbox is full or
blocked (SPAM) you may not receive important communication that
could affect your consideration for this position.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Keywords: Internal Revenue Service, Monroe , Individual Taxpayer Advisory Specialist- Area 3 Roster, Accounting, Auditing , Monroe, Louisiana
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