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Sr Analyst - Cash Applications

Company: CenturyLink
Location: Monroe
Posted on: November 24, 2019

Job Description:

About CenturyLinkCenturyLink (NYSE: CTL) at http://www.centurylink.com/ is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the worlds best networking company by solving customers increased demand for reliable and secure connections. The company also serves as its customers trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.Job SummaryThis role is responsible all change management projects, vendor changes and updates for cash applications. Serve as subject matter expert for Cash Applications team, manage payment vendor relationships, provide support to the Cash Applications Teams, Expected to provide high level customer service and implement positive changes for Cash Applications for a better customer experience.Job Description

  • Speedpay, Merchant Processor and Bank SME
  • Cash Apps point person for CR project meetings
  • Provide support to all payment research groups for credit card, ACH, EDI research issues for all billers.
  • Preparation of change requests needed for cash vendor or billing system upgrades
  • Responsible for set up for new mids or company ids.
  • Ensemble and EPWF table updates for source id and input channels
  • Support customer set ups on EDI/ACH/EFT payment options for all billers.
  • Administrator for user access for Speedpay website.
  • Administrator for user access for EPWF,Vantiv, ChasePaymentech, Orbital, Mavro websites.
  • Assist collections or research reps with credit card and ACH Speedpay research issues.
  • Prepares credit card reporting for all billers.
  • Assist Cash Applications Manager with vendor related issues and projects including testing.
  • Adjust any credit card chargebacks for Ensemble, Latis, Oracle, Nibs, CRIS and BART.
  • Other reporting requested by Cash Apps Manager.
  • Monitor and work with IT on EDI/ACH payment files
  • Maintain current knowledge of CenturyLinks policies and procedures.
  • Other duties as assigned.QualificationsMinimum Qualifications:Degree in Finance, Accounting, Business, or Economics or equivalent work experience.10+ Years cash applications or collections experience.Change agent driving productivity through root analysis and new process developmentPossesses high integrity and ethical behavior while holding others accountable to the sameExtensive knowledge of CenturyLink billing platforms.Project management experience.Preferred:PMP CertificationExtensive Accounting KnowledgeAlternate Location: US-Louisiana-Monroe; US-Louisiana-ShreveportRequisition # : 217161This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/EEO StatementWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.DisclaimerThe above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Keywords: CenturyLink, Monroe , Sr Analyst - Cash Applications, Accounting, Auditing , Monroe, Louisiana

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