Director 4 - Environmental Services / Custodial

Company: Sodexo
Location: Monroe
Posted on: May 14, 2022

Job Description:

Unit Description:You ask instead of command. You see opportunities rather than problems. Share your vision and inspire others.
Sodexo is seeking an Environmental Services Director 4 for a new healthcare account, St. Francis Medical Center located in Monroe, LA. This 317-bed facility is 1 of 10 healthcare facilities within the Franciscan Missionaries of Our Lady Health System. St. Francis is consistently recognized for compassionate care, clinical expertise, and quality. This position will report directly to the Client Executive and will oversee 3 managers, 70 frontline staff and all aspects of the environmental services operations at this facility.
This position is eligible for a $5,000 sign on bonus.
Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

The successful candidate will:

• have exceptional client service mentality and executive presence;
• be responsible for driving client and patient satisfaction scores;
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
• partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership;
• effectively manages the Unit Operating System; and/or
• support a diverse and inclusive workforce.Is this opportunity right for you? We are looking for candidates who:
  • are leaders who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system;
  • are an expert in building and maintain strong customer / client relationships;
  • possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
  • have 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment;
  • can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;
  • have experience effectively managing projects within agreed upon timelines;
  • are proficient with computers and other technology;
  • have experience with vendor and contract management, as well as union and contract negotiations; and/or
  • have strong financial acumen and budget management experienceLearn more about St. Francis Medical Center at St. Francis Medical Center, Monroe, LA (stfran.com)
    
    Learn more about Sodexo's Benefits
    
    • Employees in Healthcare and Seniors are required to be fully vaccinated as a term and condition of employment at Sodexo no later than February 28, 2022, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.
      • After February 28, you must be fully vaccinated before you can start work. Fully vaccinated by February 28 means:
        • Obtain the first dose of a two-dose vaccine no later than January 27, 2022; and the second dose no later than February 28, 2022; or
        • Obtain one dose of a single-dose vaccine no later than January 27, 2022
          Not the job for you?
          At Sodexo, we offer Environmental Service/Housekeeping positions in Healthcare and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.
          
          Working for Sodexo:
          Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
          Position Summary:Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement.
          Key Duties
          
          • Establishes safe work environment for clients/ customers/staff.
          • Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement
          • Fully implement and adhere to the Sodexo Clients for Life process
          • Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes.
          • Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.
          • Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements
          • Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.
          • Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments.
          • Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions
          • Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership
          • Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance
            Qualifications & Requirements:Basic Education Requirement - Bachelor's Degree or equivalent experienceBasic Management Experience - 5 yearsBasic Functional Experience - 5 years
            Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Keywords: Sodexo, Monroe , Director 4 - Environmental Services / Custodial, Executive , Monroe, Louisiana