General Manager
Company: Chicken Salad Chick
Location: Monroe
Posted on: January 24, 2023
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Job Description:
Company Introduction:Chicken Salad Chick provides a delicious
menu with a variety of 12 Chicken Salads, homemade sides, delicious
soups, and great sandwiches. This location is one of the originals
to the franchise and we are looking for a hospitality professional
to help us maintain a team of excellence and superb
service.Overview:The Restaurant General Manager delivers
exceptional results through others. They provide an
engagingenvironment for restaurant teams and guests; while focusing
on delivering operational excellence. ChickenSalad Chick Managers
invest their time in developing future leaders, creating memorable
experiences,reinforcing the Chicken Salad Chick Culture; managing
administration; and maintaining the facility. TheRestaurant Manager
consistently keeps our brand promises, inspire their teams and
deliver great results.Benefits: A fun work environment where you
can positively influence others. Flexible schedules (closed on
Sundays.) Learn first-hand from an experienced Owner/Operator that
cares about you personally and is actively involved in the
community. Leadership opportunities to gain real-world management
experience to help you reach your professional goals. Competitive
pay. Discount on meals Great co-workers! No late
nights!Responsibilities: Serve as a Brand Ambassador for Chicken
Salad Chick. Understand & adhere to all policies, procedures,
standards, specifications, guidelines, and training programs.
Understand and comply with all federal, state, county, and
municipal regulations about health, safety, and labor requirements
for the restaurant, employees, and guests. Ensure that all guests
feel welcome and are given responsive, friendly, and courteous
service. Ensure that all products are consistently prepared and
served according to CSC standards. Achieve identified objectives
for sales, service, quality, the appearance of facility and
sanitation, and cleanliness through training of employees and
creating a positive, productive working environment. Develop, plan
and implement restaurant marketing, advertising, and promotional
activities and campaigns, following the Brand Standards. Create,
communicate, implement and follow up on operations and financial
action plans. Control cash and other receipts by adhering to cash
handling and reconciliation procedures. Make employment and
termination decisions consistent with Restaurant Management
guidelines. Oversee and ensure that employee performance appraisals
are completed on a timely basis. Create and maintain schedules for
team. Effectively maximize labor performance by scheduling to
business trends while delivering a superb experience to every
guest. Operationally fill in as needed to ensure guest service
standards and efficient operations. Coach and motivate the
Assistant Manager(s) and the team. Continually strive to develop
staff in all areas of managerial and professional development.
Prepare all required paperwork, forms, and reports in an organized
and timely manner. Ensure that all equipment is kept clean and in
excellent working condition through personal inspection and by
following the restaurants preventative maintenance programs. Ensure
that all products are received in the correct unit count and
condition and deliveries are performed following the restaurants
receiving policies and procedures. Set clear expectations and
create a working environment and serve as a role model to create
memorable guest experiences. Take actions to solve and celebrate
guest feedback. Control food and equipment inventories conduct
daily and weekly inventory counts, and keep inventory records.
Identify problems, conduct high-level troubleshooting, and seek
repair/maintenance support for restaurant equipment to ensure
equipment is operational. Monitor and maintain compliance with
health, safety, cleanliness, security, and fire policies,
standards, and regulations. Be knowledgeable of restaurant policies
regarding personnel and administer prompt, fair, and consistent
corrective action for violations of company policies, rules, and
procedures. Always adhere to Brand Standards for uniform appearance
and personal grooming.Behavior Characteristics: Allocate at least
two hours per week to planning Focus on systematically and
effectively communicating all Kitchen related goals and success
factors to Team Members Combine critical thinking and practical
leadership to create a culture of innovation Effectively coach and
give direction Intentionally and methodically grow and nurture
relationships with the staff Be able to connect with a
multicultural team Align hiring, training, daily practices and
evaluation practices with the Vision of the organization and the
Thematic Goal for the year Enthusiastically and passionately lead
the Kitchen teamRequired Knowledge, Skills, and Abilities:
Excellent written and oral communication skills Excellent
organization skills Ability to multitask Working knowledge of back
office tools Ability to quickly learn and master new computer
softwareBenefits: A fun work environment where you can positively
influence others. Flexible schedules (closed on Sundays.) Learn
first-hand from an experienced Owner/Operator that cares about you
personally and is actively involved in the community. Leadership
opportunities to gain real-world management experience to help you
reach your professional goals. Competitive pay. Discount on meals
Great co-workers! No late nights!Responsibilities: Serve as a Brand
Ambassador for Chicken Salad Chick. Understand & adhere to all
policies, procedures, standards, specifications, guidelines, and
training programs. Understand and comply with all federal, state,
county, and municipal regulations about health, safety, and labor
requirements for the restaurant, employees, and guests. Ensure that
all guests feel welcome and are given responsive, friendly, and
courteous service. Ensure that all products are consistently
prepared and served according to CSC standards. Achieve identified
objectives for sales, service, quality, the appearance of facility
and sanitation, and cleanliness through training of employees and
creating a positive, productive working environment. Develop, plan
and implement restaurant marketing, advertising, and promotional
activities and campaigns, following the Brand Standards. Create,
communicate, implement and follow up on operations and financial
action plans. Control cash and other receipts by adhering to cash
handling and reconciliation procedures. Make employment and
termination decisions consistent with Restaurant Management
guidelines. Oversee and ensure that employee performance appraisals
are completed on a timely basis. Create and maintain schedules for
team. Effectively maximize labor performance by scheduling to
business trends while delivering a superb experience to every
guest. Operationally fill in as needed to ensure guest service
standards and efficient operations. Coach and motivate the
Assistant Manager(s) and the team. Continually strive to develop
staff in all areas of managerial and professional development.
Prepare all required paperwork, forms, and reports in an organized
and timely manner. Ensure that all equipment is kept clean and in
excellent working condition through personal inspection and by
following the restaurants preventative maintenance programs. Ensure
that all products are received in the correct unit count and
condition and deliveries are performed following the restaurants
receiving policies and procedures. Set clear expectations and
create a working environment and serve as a role model to create
memorable guest experiences. Take actions to solve and celebrate
guest feedback. Control food and equipment inventories conduct
daily and weekly inventory counts, and keep inventory records.
Identify problems, conduct high-level troubleshooting, and seek
repair/maintenance support for restaurant equipment to ensure
equipment is operational. Monitor and maintain compliance with
health, safety, cleanliness, security, and fire policies,
standards, and regulations. Be knowledgeable of restaurant policies
regarding personnel and administer prompt, fair, and consistent
corrective action for violations of company policies, rules, and
procedures. Always adhere to Brand Standards for uniform appearance
and personal grooming.Behavior Characteristics: Allocate at least
two hours per week to planning Focus on systematically and
effectively communicating all Kitchen related goals and success
factors to Team Members Combine critical thinking and practical
leadership to create a culture of innovation Effectively coach and
give direction Intentionally and methodically grow and nurture
relationships with the staff Be able to connect with a
multicultural team Align hiring, training, daily practices and
evaluation practices with the Vision of the organization and the
Thematic Goal for the year Enthusiastically and passionately lead
the Kitchen teamRequired Knowledge, Skills, and Abilities:
Excellent written and oral communication skills Excellent
organization skills Ability to multitask Working knowledge of back
office tools Ability to quickly learn and master new computer
software
Keywords: Chicken Salad Chick, Monroe , General Manager, Executive , Monroe, Louisiana
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