Senior Analyst - Government Operations
Posted on: January 12, 2020
CenturyLink (NYSE: CTL) is the second largest U.S. communications
provider to global enterprise customers. With customers in more
than 60 countries and an intense focus on the customer experience,
CenturyLink strives to be the world's best networking company by
solving customers' increased demand for reliable and secure
connections. The company also serves as its customers' trusted
partner, helping them manage increased network and IT complexity
and providing managed network and cyber security solutions that
help protect their business.
The Senior Analyst Government Operations is responsible for
ensuring compliance within CenturyLink's E-rate & Rural Health Care
Programs. This role serves as the company's subject matter expert
and point of contact for the FCC's Rural HealthCare and Schools and
Libraries funding programs.
Assist with contract proposal and implementation to ensure full
Work with sales and other internal departments to ensure we
maximize our opportunities within the programs while staying
compliant with the rules.
Prepare and present internal training materials used by sales and
other internal stakeholders.
Host weekly E-Rate calls with Sales
Investigate and assist when compliance issues for specific
opportunities are discovered.
Track and report on key program facts, competitive information, and
Participate in advocating CenturyLink's position to the FCC and
USAC as program rules change or need clarification.
Assist internal and external customers in understanding the complex
forms and filings such that requests for funding is seamlessly
Review customer orders for compliance.
Review and certify customer USAC funding invoices for payment.
Expert knowledge of the E-Rate School and Libraries Program.
Expert knowledge of the Rural Healthcare Programs, both the
Healthcare Connect Fund and the Telecommunications Program
Knowledge of CenturyLink's Products and Services
Knowledge of CenturyLink's billing systems
Strong analytical & communication skills
Excellent verbal and written communication skills
Internally driven, able to work without significant oversight and
able to lead projects from start to finish
Ability to coach team members with varying levels of experience
Motivated to identify and develop solutions
Alternate Location: US-Colorado-Denver; US-Louisiana-Monroe
Requisition #: 218863
This job may require successful completion of an online assessment.
A brief description of the assessments can be viewed on our website
We are committed to providing equal employment opportunities to all
persons regardless of race, color, ancestry, citizenship, national
origin, religion, veteran status, disability, genetic
characteristic or information, age, gender, sexual orientation,
gender identity, marital status, family status, pregnancy, or other
legally protected status (collectively, "protected statuses"). We
do not tolerate unlawful discrimination in any employment
decisions, including recruiting, hiring, compensation, promotion,
benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate
the general nature and level of work performed by employees within
this classification. It is not designed to contain or be
interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of employees assigned
to this job. Job duties and responsibilities are subject to change
based on changing business needs and conditions.
Keywords: CenturyLink, Monroe , Senior Analyst - Government Operations, Government & Protective Services , Monroe, Louisiana
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