HSS Clinical Coordinator RN - Shreveport or New Orleans, LA Markets
Company: UnitedHealth Group
Location: Shreveport
Posted on: June 1, 2025
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Job Description:
At UnitedHealthcare, we're simplifying the health care
experience, creating healthier communities and removing barriers to
quality care. The work you do here impacts the lives of millions of
people for the better. Come build the health care system of
tomorrow, making it more responsive, affordable and equitable.
Ready to make a difference? Join us to start Caring. Connecting.
Growing together.
If you are located in New Orleans or Shreveport, LA Markets, you
will have the flexibility to work remotely* as you take on some
tough challenges. This is a Field Based Opportunity with a
Home-Based Office.
Primary Responsibilities:
Providing evidenced based trimester specific and postpartum
education to promote a healthy pregnancy, delivery, and postpartum
outcomes for mother and baby
Coordinating care for high-risk maternity members
Proactively engages the member to manage their own health and
healthcare
Making outbound calls to assess members' current health status
Identifying gaps or barriers in treatment plans
Educating members on disease processes
Encouraging members to make healthy lifestyle changes
Documenting and tracking findings
Interacting with Medical Directors, providers, internal and
external partners on challenging cases
Creating a positive experience and relationship with the member and
your team
Performing outreach to providers, hospitals, Members, and
clinics
Making referrals and connecting members to community resources
Coordinating services as needed (home health, DME, etc.)
Attending community events
Able and willing to travel within the assigned region per the
business needs
Performs all other duties assigned
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
Current, unrestricted RN license in the State of Louisiana with 2+
years of qualifying experience working within the maternal and
child health population
2+ years of experience in a hospital setting, acute care, direct
care experience as an RN and / or experience as a telephonic Case
Manager for an insurance company
2+ years of OB or NICU experience
Proficiency with Microsoft Office Suite, with the ability to
navigate a Windows environment
Computer / typing proficiency to enter / retrieve data in
electronic clinical records; experience with email, Internet
research, use of online calendars and other software
applications
Ability to travel up to 50% of time in assigned region to visit
Medicaid members in their homes and / or other settings, including
community centers, hospitals, or providers' offices
Located in the state of Louisiana
Preferred Qualifications:
Certified Case Manager (CCM)
Certified Lactation Consultant (CLC)
Medicaid experience
Experience working with chronic illness and complex care needs
population
Experience in utilization review, concurrent review and / or risk
management
Psychiatric or Behavioral Health experience
A background in managed care
Proven bilingual Spanish speaking
Proven problem-solving skills; the ability to systematically
analyze problems, draw relevant conclusions and devise appropriate
courses of action
Proven ability to communicate complex or technical information in a
manner that others can understand, as well as ability to understand
and interpret complex information from others
*All employees working remotely will be required to adhere to
UnitedHealth Group's Telecommuter Policy
The hourly range for this role is $28.61 to $56.06 per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far- reaching choice of benefits
and incentives.
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
Keywords: UnitedHealth Group, Monroe , HSS Clinical Coordinator RN - Shreveport or New Orleans, LA Markets, Healthcare , Shreveport, Louisiana
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