Customer Service Rep
Company: Lincare
Location: Monroe
Posted on: August 26, 2020
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Job Description:
The Customer Service Rep aids in all Customer Service functions
of order entry, while abiding by the procedures set forth by
management.Job Responsibilities:* Actively participates in the
training of all Customer Service personnel including new hires*
Monitors the flow of orders to and from the Customer Service
Department* Deletes, corrects, or re-enters patient orders as
deemed necessary* Monitors phone calls to confirm the proper
telephone techniques used by Customer Service Personnel#CSR*
Ability to read and analyze documents such as patient orders*
Ability to effectively communicate with co-workers and patients
alike* Ability to help with the training of employees* Ability to
apply common sense understanding to carry out oral and written
instructionsEducation and Experience:* High school diploma or
general education degree (GED), related experience and/or training,
or equivalent combination of education and experience* Computer
entry experience necessary#CSR
Keywords: Lincare, Monroe , Customer Service Rep, Hospitality & Tourism , Monroe, Louisiana
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