Customer Service Representative: Monroe, LA
Company: American Cash Advance
Posted on: November 17, 2022
We are looking for the Best of the Best Full-Time Customer
Service Representative: Monroe, LA
Do you have a passion for helping people?
Are you always looking for a better way of doing things?
Do you embrace change and adapt well under pressure?
If you answered yes to the above questions, please continue
American Cash Advance has been a leading cash advance company,
helping people get from their current emergency to their next
payday for more than 20 years. We pride ourselves on hiring the
best of the best and creating a culture of ambitious self-starters
who are always willing to go the extra mile for both the customer
and the company.
Thanks to our staffs' unique way of embracing change and
adaptability, the recent pandemic allowed our essential services to
remain open with continued opportunities in our communities'
Your primary job responsibilities would include, building
exceptional customer relationships, marketing to gain new
customers, reviewing accounts for accuracy and needed updates,
funding loans, collections, and customer acquisitions.
Other job responsibilities include but are not limited to; working
closely with and supporting others in a positive, team environment
to enhance the customer experience, maintain a clean and
professional office environment, safe guarding company monies &
property, assist in managing P&L's, adhering to all company
policies, procedures, creed, and industry laws, staying up to date
on all company trainings, and industry laws, calling and
documenting calls to past, present, and future customers, educating
customers on the term and conditions of the contract, follow
instructions and respond to management direction and report for
work on time, as scheduled and ready to begin your work day.
Experience in the industry is welcome, but not necessary. You'll
gain loads of experience, but before you do you should already
possess the following skills:
* *Math Skills*; including the ability to count money
* *Social Skills*; including the ability to engage & interact
* *Problem-Solving Skills*; including the ability to negotiate
* *Communication Skills*; including the flexibility to work with
* *Computer Skills*; ability to use computer programs required to
process day to day transactions
* *Clerical Skills*; including the ability to file folders, answer
phones, scan and copy paperwork
* *Organization Skills*; including the ability to utilize filing
*Other Requirements: *
Must be 18, have a valid driver's license, dependable vehicle,
eligible to work in the USA, and able to successfully complete all
post offer screens, including a criminal background check, MVR, and
reference check. We are an equal opportunity employer.
*Excellent Benefits including;*
* Health Insurance (up to 80% of premiums paid by company)
* Other insurances include, Dental, Vision, Life, Long & Short-Term
Disability, and more!
* Paid Holidays
* Paid Vacations!
* Paid All-Purpose Time Off
* Paid Training
* Advancement Opportunity!
* Unlimited Earning Potential and more!
*If you think you have what it takes to be a part of our dynamic
team, please apply today!*
For more information about American Cash Advance visit our website
Job Type: Full-time%58047475%
Keywords: American Cash Advance, Monroe , Customer Service Representative: Monroe, LA, Hospitality & Tourism , Monroe, Louisiana
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