Warehouse Customer Service Representative

Company: Gojob
Location: Columbus
Posted on: January 14, 2026

Job Description:

Job Description Job Description Gojob is hiring a Warehouse Customer Service Representative for a fashion warehouse located in Columbus, OH. We are looking for you to act as a liaison between customers and internal departments, coordinating priorities, orders, and shipments. This is not a call center position, and you will directly manage and action priorities in a fast-paced warehouse environment. As a Gojobber, you will enjoy weekly pay, excellent communication from recruiters, the opportunity to build a career, health insurance and more! Responsibilities: Manage multiple client-facing spreadsheets and reference documents simultaneously Resolve carrier claims and shipment discrepancies Monitor order processing and shipment timelines; expedite orders and coordinate customer requests Compile and manage load data and shipping documentation, including Bills of Lading and packing lists Build strong customer relationships and provide tailored service based on customer needs Address customer concerns, provide timely updates, and follow up on escalations Research order issues, shipment exceptions, inventory variances, and invoicing discrepancies Qualifications: 2 years of experience in logistics, coordination, administration, or warehouse operations, or an Associate’s Degree in Logistics Working knowledge of WMS (JDA); ability to navigate multiple systems and manage outbound and receiving orders through shipment completion Knowledge of logistics and supply chain processes Strong written and verbal communication skills; fluent in English Excellent problem-solving, decision-making, and time-management Flexible self-starter willing to support team needs, work overtime, and meet peak-season demands Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint) Experience scheduling inbound and outbound shipments; routing experience a plus Basic knowledge of credit processes and invoice reconciliation Preferred Qualifications: Customer Service : 2 years Microsoft Outlook: 4 years Microsoft Excel: 3 years Computer skills: 5 years At Gojob, we celebrate workplace diversity. We are proud to be an equal opportunity workplace and are an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. To read our Candidate Privacy Information Statement, click here: https://gojob.com/en\_us/privacy -policy/ Company Description Gojob is the 1 Workforce-As-A-Service platform that leverages Tech and Data to make the labor market more fluid & accessible, and empower workers with dignity. Company Description Gojob is the 1 Workforce-As-A-Service platform that leverages Tech and Data to make the labor market more fluid & accessible, and empower workers with dignity.

Keywords: Gojob, Monroe , Warehouse Customer Service Representative, Logistics, Transportation & Drivers , Columbus, Louisiana