MonroeRecruiter Since 2001
the smart solution for Monroe jobs

Tax Associate

Company: Intuit
Location: Monroe
Posted on: October 17, 2020

Job Description:

Overview

If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

• College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax

• Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

• Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

• Prior tax preparation experience in a tax practice or retail setting required.

• PTIN required

• Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

• Strong customer service skills with ability to empathize and instill confidence

• Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

• Strong Research skills and the ability to quickly use online resources to find answers

• Critical thinking and problem solving

• Persistence and determination

• Willingness to utilize audio/visual tools to communicate with customers

- Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

- Friendly and reassuring on camera

• Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

• This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

• Compiling/preparing tax returns for TurboTax Customers

• Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

• Communicate directly with the customer as needed

• Coordinate customer meetings and follow-up

• Communicate updates to credentialed tax experts on assigned customers

• Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

• Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

• Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

• Accurate and complete customer data entered in tax returns for credentialed tax expert review

• High quality customer interactions and experiences

• Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

• Proficient with technology and solid knowledge of computer operations and software.

• Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

• Document customer interactions

• Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Monroe , Tax Associate, Other , Monroe, Louisiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Earn Fall Money - Deliver with Uber
Description: Earn Fall Money - Deliver with Uber Shreveport, LA 2854 C2-767402 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Shreveport
Posted on: 10/23/2020

Travel Nurse RN - Med Surg - $1,895 per week
Description: KPG Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Shreveport, Louisiana. Job Description amp Requirements Specialty: Med Surg Discipline: RN Start Date: 11/02/2020 (more...)
Company: NurseFly Travel Nursing
Location: Shreveport
Posted on: 10/23/2020

Bookkeeper
Description: Kelly Services is seeking a Bookkeeper, this is a full-time position. The pay is 15.00 an hour, please see the below job description. If you are ready for a new exciting career in bookkeeping and (more...)
Company: Kelly
Location: Shreveport
Posted on: 10/23/2020


Travel Nurse RN - ICU - Intensive Care Unit - $2,105 per week
Description: Cross Country Nurses is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Shreveport, Louisiana. Job Description amp Requirements Specialty: ICU - Intensive Care Unit (more...)
Company: NurseFly Travel Nursing
Location: Shreveport
Posted on: 10/23/2020

Travel Nurse RN - ICU - Intensive Care Unit - $1,936 per week
Description: American Mobile Healthcare is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Shreveport, Louisiana. Job Description amp Requirements Specialty: ICU - Intensive Care (more...)
Company: American Mobile Healthcare
Location: Shreveport
Posted on: 10/23/2020

Part-Time Food Delivery - Uber Eats
Description: Part-Time Food Delivery Uber
Company: Uber Eats
Location: Shreveport
Posted on: 10/23/2020

Licensed Health Insurance Specialist - Performance bonus incentives, work from home
Description: Assurance has opened up 100 spots nationally for Licensed Health agents to join our platform by 10/31 Join the revolutionary ASSURANCE platform in time to have the best Open Enrollment Period OEP (more...)
Company: ASSURANCE Independent Agents
Location: Shreveport
Posted on: 10/23/2020

TransAm Trucking Owner Operator Truck Driver Jobs
Description: Job Description New drivers are now eligible for 2,500 in sign-on incentives TransAm Trucking, a leading refrigerated carrier, has owner operator truck driver opportunities available now for CDL-A (more...)
Company: Trans Am
Location: Shreveport
Posted on: 10/23/2020

Food Delivery With Uber Eats
Description: Food Delivery with Uber Eats
Company: Uber Eats
Location: Shreveport
Posted on: 10/23/2020

CDL A Owner Operator- Steady Freight
Description: CDL A Owner Operators wanted- Great Home Time amp Revenue In the month of September our
Company: Circle Logistics, Inc.
Location: Shreveport
Posted on: 10/23/2020

Log In or Create An Account

Get the latest Louisiana jobs by following @recnetLA on Twitter!

Monroe RSS job feeds