Population Health Scheduler
Company: Vantage Health Plan, Inc.
Location: Monroe
Posted on: January 12, 2021
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Job Description:
At Affinity Health Group, we specialize in taking care of
people: our members, our patients, and our employees. We offer
competitive salaries and great benefits! Benefits include: Health,
Dental, Life, Accidental Death and Dismemberment, Long Term
Disability, Paid Time Off, and 401(k).Affinity is currently looking
for a Population Health Scheduler to work at our Monroe location
from 8:00AM - 5:00PM, Monday through Friday. Job Summary:The
Population Health Scheduler will perform a wide variety of duties
in the Population Health Program. Primary concentration will be on
calling and coordinating patients for Health Risk Assessment visits
by a Nurse Practitioner. The candidate will have strong phone
communication and computer skillsEssential Duties &
Responsibilities:-- Scheduling patients for Health Risk Assessments
by the Nurse Practitioner-----Run Reports through V-Net to help
determine appointment needs-----Keep statuses up to date after
visit completion-----Prepare Nurse Practitioner folders for home
visits or provider offices-----Send disconnect letters to patients
who are unable to reach-----Pull claims/diagnoses in V-Net for
Nurse Practitioners -----Access, collect, and transfer member
information from multiple computer data systems-----Faxing,
mailing, and scanning multiple documents-----Answering and
filtering phone calls from multiple departments-----Calling from
provider's offices to assist with scheduling services or visit with
the provider -----Documentation in Excel, V-Net, and Centricity
electronic medical records-----Project for calling members needing
services, sending letters, giving supervisors reports for each
measure to be able to improve the workflows-----Float from HRA/APH
as needed-----Schedule and coordinate home visits, make
folders-----Scanning, mailing and faxing provider reports-----Field
calls for this department-----Coordinate care for SNP members
between the Population Health department, SNP case managers, and
any other affiliated resources. -----Assist with any new Population
Health program initiatives that may arise. -----Assist with card
activation project to determine member needs-----Assists the
Scheduling coordinator with needs that may arise.Marginal
Duties:-----Other duties as assigned -----Floating to APH clinic,
provider offices, or assisting NP's within the homes may be needed
on occasion-----Assistance with Patient compliance initiativesJob
Requirements:Knowledge, Skills, and Abilities: * Strong computer
skills* Familiarity with Excel and Microsoft Word* Familiarity with
EMR* Ability to function within several computer programs*
Excellent phone communication* Communicates effectively with other
employees and members* Works independently and self-motivator*
Works in a timely manner* Strong organizational skills and ability
to multi-task* Ability to interact effectively with all staff*
Strong verbal skills and grammar--- Supervisory
Responsibilities:--- This position has no supervisory
responsibilitiesSupervision Received: --- Works under general
supervision of the of Population Health Supervisor and occasional
supervision of the Population Health Coordinator and Population
Health Manager.Working Conditions:--- This position operates in a
professional office environment --- This is a full-time position
(40 hours/week)--- Overtime may be required --- Travel may be
requiredPhysical Requirements:The physical demands described here
are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. While performing
the duties of this job, the employee is regularly required to sit,
use hands and fingers, handle or feel, reach with hands and arms,
and talk or hear. The employee is frequently required to stand and
walk. The employee must regularly lift and/or move up to 10
lbs.
Keywords: Vantage Health Plan, Inc., Monroe , Population Health Scheduler, Other , Monroe, Louisiana
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