Network Development Administrative Assistant

Company: Vantage Health Plan, Inc.
Location: Monroe
Posted on: April 8, 2021

Job Description:

At Vantage Health Plan , we specialize in taking care of people: our members, our patients, and our employees. We offer competitive salaries and great benefits! Benefits include: Health, Dental, Life, Accidental Death and Dismemberment, Long Ter m Disability, Paid Time Off, and 401(k).

Job Summary: The Network Development Administrative Assistant provides administrative support to the Network Development department through a variety of clerical tasks and responsibilities.

Essential Duties & Responsibilities:
--- Answer phone calls and direct them to appropriate staff
--- Coordinate and schedule meetings
--- Type general correspondence, memos, etc. ensuring accurate and free of errors
--- Complete purchase orders and expense reports
--- Order and maintain supplies for Network Development
--- Log intake forms, applications, and contracts received from Network Development Representatives (NDRs) into PR records and research additional information as needed
--- Coordinate and schedule monthly Network Development team meeting; prepare meeting agenda and record meeting minutes
--- Manage mailings and faxes to providers
--- Update provider flyers and handouts as needed
--- Handle provider complaints and grievances in assigned region and research whether threshold has been met to report at Monthly QI meeting
--- Research and respond to appeals once received and disperse to appropriate NDR
--- Provide on-going technical assistance to providers and their staff

Marginal Duties:
--- Manage special projects as needed
--- Shadow with staff members as time allows to learn innerworkings of the department
--- Other duties as assigned

Job Requirements: Knowledge, Skills, and Abilities:
--- High School diploma or equivalent
--- Experience in corporate environment preferred
--- Knowledge of insurance/healthcare industry a plus
--- Highly organized and efficient with strong attention to detail
--- Ability to manage and prioritize multiple responsibilities simultaneously
--- Proficient in Microsoft Office Suite (Excel, Word, Power Point, Outlook, etc.)
--- Excellent verbal and written communication skills
--- Excellent interpersonal skills
--- Ability to work under stress
--- Ability to interact effectively with all staff and other professionals

Supervisory Responsibilities:
-- None

Supervision Received:
--- Works under general supervision of the Network Development Supervisor and the Director of Network Development

Working Conditions:
--- This position operates in a professional office environment
--- This is a full-time position (40 hours/week)
--- Overtime may be required
--- Travel may be required

Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to satisfactorily perform these essential functions without causing an undue hardship for the employer.
While performing the duties of this job, the employee is required to remain in a stationary position for long periods of time and must frequently move about the office. The employee must constantly operate a computer and other office equipment such as phones, keyboards, printers, and copiers. The employee is regularly required to communicate with others via phone, email, etc. Occasionally, the employee is required to move up to 10 pounds and may, at times, be required to move up to 50 pounds.

Keywords: Vantage Health Plan, Inc., Monroe , Network Development Administrative Assistant, Other , Monroe, Louisiana