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Customer Service Representative

Company: Pelican State Credit Union
Location: Monroe
Posted on: May 3, 2021

Job Description:

Are you "corporate cool" and looking for something more than just a career? Are you a member service superstar with a great attitude and an excellent work ethic? If so, you're in luck-we may be looking to add someone just like YOU to the Pelican State Credit Union team! At Pelican, we've been a big, happy family for over 60 years. Since opening our doors in 1956, we've become one of the largest credit unions in Louisiana. With 16 locations, over 250 employees and over 50,000 members across the country, our love for our credit union members and our communities just keeps growing and we want YOU to be part of it!The Monroe Branch is looking to add aMember Service Representative to the Team!Pelican State Credit Union is looking for an enthusiastic, member service champion to join our team at our Monroe Branch located at 2880 Lousville Avenue, Suite 1 Monroe, LA 71201. This Full-Time Member Service Representative (MSR, for short) will be the face of Pelican and should exemplify the culture that has earned us the honor of being named one of the Best Places to Work in Baton Rouge for seven years in a row! A positive attitude and a heart for service are imperative for joining our team!We rely on our MSRs to truly go above and beyond conventional member service and assist our members with their financial needs including, but not limited to, receiving all loan applications and processing independently through to closing, maintaining up-to-date knowledge of IRAs, and reviewing member accounts and/or consumer reports and utilizing that information to promote and cross-sell Pelican's products in a way that is beneficial to our members. Our ideal candidate has a positive, can-do attitude, is a self-starter and problem-solver with strong member service skills and has a background in financial institutions to include teller and lending functions. Additionally, the candidate should be comfortable in a sales environment and be able to meet monthly sales goals.All candidates who wish to be considered must have a High School Diploma or equivalent and 2 years of experience including teller and lending duties. Additionally, computer skills are a must. Candidates must also be available to work Monday - Friday, 8:30 AM - 5:30 PM. Prior financial institution experience and/or teller experience is not required but is a plus!Do you have what it takes? If you believe you have the personality, drive, and attitude to join our award-winning team, we want to talk to you!As a full-time Pelican employee, you are eligible for tons of amazing benefits including medical, dental, vision and life insurance, paid vacation and sick leave, and a tuition reimbursement program. On top of all of this you get: 14 Paid holidays 401K with 5% company contribution and up to 5% employer match Vacation cash-ins Unlimited coffeeand so much more! With benefits like these, it's no wonder we were named one of Greater Baton Rouge Business Report's Best Places to Work in Baton Rouge for the past SEVEN years in a row!Pelican State Credit Union is an Equal Opportunity Employer and a drug-free workplace. All locations are smoke-free facilities.Other details Pay Type HourlyApply Now Monroe, LA, USA

Keywords: Pelican State Credit Union, Monroe , Customer Service Representative, Other , Monroe, Louisiana

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