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Operations Sr Specialist II - DOCUMENT COLLECTION

Company: JPMorgan Chase & Co.
Location: Monroe
Posted on: June 6, 2021

Job Description:

As an Operations Senior Specialist, you will perform a variety of roles within the Home Lending Operations space, all related to facilitating the transition of a loan to closure.


  • Perform basic clerical tasks such as filing, photocopying, faxing, imaging, data entry and open correspondence
  • Create and maintain loan files
  • Work with the underwriting department
  • Provide coverage for any of the support roles as dictated by absences or volume fluctuations
  • Monitor and update various system records and credit website
  • Communicate with external agents and internal colleagues to resolve issues and discrepancies
  • Perform additional duties as assigned


  • Prior customer service experience preferred
  • High school diploma or equivalent preferred
  • Possess strong attention to detail and excellent problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic office and computer skills
  • Excellent written and verbal communication skills
  • Ability to work independently or as part of a team

Keywords: JPMorgan Chase & Co., Monroe , Operations Sr Specialist II - DOCUMENT COLLECTION, Other , Monroe, Louisiana

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