Operations Sr Specialist II - DOCUMENT COLLECTION

Company: JPMorgan Chase & Co.
Location: Monroe
Posted on: June 6, 2021

Job Description:

As an Operations Senior Specialist, you will perform a variety of roles within the Home Lending Operations space, all related to facilitating the transition of a loan to closure.

Responsibilities

• Perform basic clerical tasks such as filing, photocopying, faxing, imaging, data entry and open correspondence
• Create and maintain loan files
• Work with the underwriting department
• Provide coverage for any of the support roles as dictated by absences or volume fluctuations
• Monitor and update various system records and credit website
• Communicate with external agents and internal colleagues to resolve issues and discrepancies
• Perform additional duties as assigned

Requirements

• Prior customer service experience preferred
• High school diploma or equivalent preferred
• Possess strong attention to detail and excellent problem-solving skills
• Ability to work in a fast-paced environment
• Basic office and computer skills
• Excellent written and verbal communication skills
• Ability to work independently or as part of a team

Keywords: JPMorgan Chase & Co., Monroe , Operations Sr Specialist II - DOCUMENT COLLECTION, Other , Monroe, Louisiana