Large Loss Adjuster - Business Lines

Company: Liberty Mutual
Location: Monroe
Posted on: May 10, 2022

Job Description:

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" onIDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates-as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Scopes, estimates, and assists with determining appropriate coverage of Property Large Losses. Provides a differentiated customer experience while reaching agreed upon scope, cost, and timeframe of dwelling repairs. Investigates suspicious losses and refers to SIU where appropriate and may assist in handling assigned litigated claims. Travels a high amount to visit claims` sites to fully investigate and scope large losses.*The preferred candidate will reside in one of the following states: New Mexico, Texas, Oklahoma, Arkansas, Louisiana, or Mississippi.*Responsibilities:

• Assists with determining appropriate coverage of Property Large Loss claims by working with SIU, Inside, and Examining while providing excellent customer service throughout the life cycle of the claim.
• Frequently travels to scope large losses by conducting inspections of loss sites, determining accurate scope of repairs, and completing estimate for dwelling repairs.
• May work with a Liberty network contractor in the scoping and estimating process.
• Reaches agreed upon scope, cost, and timeframe of repairs with network /out of network contractors, customers, and represented claims based on the merits of loss while providing a differentiated customer experience.
• May issue payment to policyholders where possible in accordance with approved authority level.
• Explains coverage of loss, assists policyholders with itemization of damages, and emergency repairs.
• Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and experts to service claim. Identifies suspicious losses.
• Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
• May be called upon for catastrophe duty and assist in management of catastrophe operation.
  • Requires knowledge of coverages provided within various homeowner policies.
  • Demonstrated ability to handle claims of the highest complexity and exposure.
  • Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment.
  • Proven ability to provide exceptional customer service. Strong written/oral communication and interpersonal skills.
  • Computer skills with the ability to work with multi-faceted systems, and analytical skills.
  • The capabilities, skills and knowledge required is normally acquired through Bachelor`s Degree or equivalent experience and at least 5 years of directly related experience.
  • Completion of advanced property training required. Ability to obtain proper licensing as required.

Keywords: Liberty Mutual, Monroe , Large Loss Adjuster - Business Lines, Other , Monroe, Louisiana