Company: The Cookie Place Inc
Posted on: November 22, 2022
Job Profile: Sales AssociateLocation: OperationsReports To:
Store Manager/Assistant ManagerPosition PurposeAt Great American
Cookies, the Shift Leader is an integral part of the day-to-day
operations of their shift. The associate is tasked with leading the
staff as well as creating a positive experience for every guest
that will keep them coming back time and time again. The shift
leader works under the supervision of the Store Manager and
Assistant Manager to ensure the daily shift is running smoothly in
accordance with the company's needs.DimensionsThis position reports
to the Store Manager in a particular operating location and is
responsible for ensuring all products are prepared and restocked as
needed based on the demand of the business. Additionally, they are
responsible for maximizing sales growth on their shift by
delivering exceptional customer service consistent with the culture
of The Cookie Place, Inc.Primary AccountabilitiesIn addition to
following The Cookie Place, Inc.'s policies and procedures,
principle accountabilities are, but are not limited to:Shift
- Oversee all aspects of daily operations including opening and
closing the store.
- Serve guests and create an exciting experience.
- Operate a register and ensure accountability of money.
- Decorate cookies and cakes with a wide variety of
- Ensure cleanliness of the store and all preparation areas.
- Adhere to all Great American Cookie standards.
- Responsible for meeting store operations and customer service
objectives based on The Cookie Place, Inc. standards.
- Oversee all cash handling procedures in the store including
- Prepare ingredients for baking and decorating.
- Operate an oven and bake ingredients within standard
- Ensures that all Company policies and procedures are
- Perform other duties as required by their manager.Position
- 1-2 years of retail and/or food service management.
- 1-2 years of customer service.
- 1-2 years of cake decorating.
- Excellent customer service skills.
- Good verbal communication.
- Ability to multi-task.
- Attention to detail.
- Must be a team player.
- Must be 18+ years of age.
Keywords: The Cookie Place Inc, Monroe , Sales Associate, Other , Monroe, Louisiana
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