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Patient Account Specialist

Company: Affinity Health Group
Location: Monroe
Posted on: November 22, 2022

Job Description:

At Affinity Health Group, we specialize in taking care of people: our members, our patients, and our employees. We offer competitive salaries and great benefits! Benefits include: Health, Dental, Life, Accidental Death and Dismemberment, Long Term Disability, Paid Time Off, and 401(k).

Affinity is currently looking for a Patient Account Specialist to work from 8:00AM - 5:00PM, Monday through Friday.

The Patient Account Specialist is the primary source of information for patients who call with questions about a bill. They answer questions, resolve problems, and assist patients with repayment terms. They are also responsible for contacting patients who are delinquent in payment by mail, email, and/or telephone.

Essential Duties & Responsibilities:

  • Prepares, reviews, and sends patients statements
  • Identifies and resolves patient billing complaints
  • Processes patients credits by conveyance or refund
  • Review accounts for possible adjustments on patient balance
  • Answers questions from patients, clerical staff and insurance companies
  • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations

    Knowledge, Skills, and Abilities:
    Greater than 6 months experience billing and medical claims
    Microsoft Office experience
    Electronic Medical Records experience
    Knowledge of medical billing/collection practices
    Knowledge of medical office procedures
    Ability to establish and maintain effective working relationships with patients, employees, and the public
    Must be well organized and detail oriented
    Ability to operate a computer and basic office equipment
    Highschool graduation or GED required

Keywords: Affinity Health Group, Monroe , Patient Account Specialist, Other , Monroe, Louisiana

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