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FT Customer Support Representative (Work From Home)

Company: ECP
Location: Monroe
Posted on: November 22, 2022

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll: Provide support to ECP's end users as the first point of contact for questions, troubleshooting, and any issues that may arise; Maintain customer records by updating account information in HubSpot; Follow best practices for documentation in ECP's ticketing system; Contribute to company-wide initiatives such as adopting new technologies, updating product documentation, and providing support for launching new products; Consistently meet performance metrics and KPIs...Hiring Fast > >

Keywords: ECP, Monroe , FT Customer Support Representative (Work From Home), Other , Monroe, Louisiana

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