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Front Desk Clerk

Company: Shivam Lodging, LLC
Location: Monroe
Posted on: November 25, 2022

Job Description:

*Best Western - Airport Inn*

1475 Garrett Road

Monroe, LA 71202


Applications are being accepted for the following positions:

*Hotel Front Desk Clerk: *
* Shifts open from 7am - 3pm and 3pm - 11pm
* Check in customers using computer programs and equipment and provide guests with directions to their room(s).
* Inform customers of all on-site amenities and any relevant information that will enhance their hotel stay.
* Handle and resolve guest complaints
* Invoice and bill guests for their stay and services used.
* Communicate with guests to better understand their individual needs to provide the best customer service possible.
* Maintain cleanliness of lobby area.
* Starting salary $!0.00/hour

Hotel Head Housekeeper:
* Understand the company's policy on work shifts, guest's possessions and privacy issues
* Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out
* Report and return any guest properties found in the rooms while rendering service
* Report cases of property damage in commercial spaces to supervisor
* Work with a team of housekeepers on each shift
* Clean, disinfect and store all equipment at the end of the shift
* Maintain a positive relationship with employees and guests
* Monitor and report on the inventory of cleaning supplies
* Respond to calls for housekeeping problems, such as spills and broken glass
* Collect and remove trash and debris
* Assist with laundry management, including washing, drying, ironing and sorting linen
* Report, turn in and log all lost and found items
* Starting salary $9.50/hour

Job Type: Full-time

Pay: From $10.00 per hour

* Professional development assistance
* 8 hour shift
Supplemental pay types:
* Tips

Ability to commute/relocate:
* Monroe, LA 71202: Reliably commute or planning to relocate before starting work (Required)

* Hotel experience: 1 year (Preferred)
* Customer Service: 1 year (Preferred)

* English, Spanish, French, Italian, etc. (Preferred)

Work Location: One location%58047475%

Keywords: Shivam Lodging, LLC, Monroe , Front Desk Clerk, Other , Monroe, Louisiana

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