Event Assistant - Customer Support
Company: Lineage Legacies
Location: Monroe
Posted on: January 15, 2023
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Job Description:
We are seeking an Event Assistant - Customer Support
Representative to join our team! You will be asset in streamlining
the customer experience. This individual will be internal in
providing knowledge in care for our customers and be an extension
of our clients. We pride our business on the employees that we have
and their ability to use excellent customer relations to catapult
our business to the top.
Every client our firm serves comes to us with a unique vision for
success. Whether we're working with a small start-up or a global
giant, we know how to tailor and scale our outreach to fit their
needs. Our Event Assistant works side by side with our Promotion
Management Team to execute promotional strategies on behalf of our
clients. Individuals in this role are expected to:
Responsibilities:
Provide information about the products and services
Troubleshoot and resolve event issues and concerns
Provide customer support and handling customer inquiries
Document and update customer records based on interactions
Generating quotes, processing payments & reporting claims
Provide customer support and handling customer inquiries
Develop and maintain a knowledge base of the evolving product and
services offerings
Conducting policy reviews and providing details on updates
Providing excellent client service
Relationship building with new and existing clients
Keywords: Lineage Legacies, Monroe , Event Assistant - Customer Support, Other , Monroe, Louisiana
Click
here to apply!
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