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Specialist III

Company: CenturyLink
Location: Monroe
Posted on: September 7, 2019

Job Description:

About CenturyLink

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the worlds best networking company by solving customers increased demand for reliable and secure connections. The company also serves as its customers trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.
Job Summary

Responsible for reviewing ordering/billing activity to identify customer impacting billing issues. Participate in test bill validation. Run queries utilizing SQL and analyze results. Communicate issues and work with other departments to ensure resolution. Serve as backup for a variety of other departmental functions.Job Description

Principal Duties and Responsibilities (Essential Functions):


  • Audit bills to ensure billing accuracy.
  • Review test bills to ensure billing is accurate.
  • Develop strong working relationships with other departments.
  • Meet deadlines in a fast-paced environment.
  • Manage multiple projects simultaneously.
  • Provide backup for other department personnel.
  • Perform other duties as assigned.

    Qualifications & Skills:

    Required

    • High School diploma or GED.
    • Minimum three years of experience in an accounting, billing, clerical, or administrative position performing similar duties and responsibilities or the equivalent in training and experience.
    • Proficient in the use of personal computers and related software for word processing and spreadsheets to include some advance or complex software features.
    • Analytical and problem solving skills.
    • Experience in using SQL or data mining tools.
    • Detailed and process oriented with ability to organize daily work.
    • Important qualities include being a team player, willingness to learn, and possessing a strong work ethic.
    • Excellent oral and written communication skills and the ability to interact well with others.

      Ability to work overtime as requiredQualifications
      Education

      Alternate Location: US-Louisiana-Monroe

      Requisition #: 215506

      This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

      EEO Statement

      We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

      Disclaimer

      The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Keywords: CenturyLink, Monroe , Specialist III, Other , Monroe, Louisiana

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