Field Technician
Company: Cable ONE
Location: Monroe
Posted on: August 1, 2022
Job Description:
Job Description:Field Technician At Cable One and our family of
brands, we keep our customers and associates connected to what
matters most. For our associates, that means: a thriving and
rewarding career, respect for the communities where they live and
work, a focus on health and wellness, an excellent work/life
balance, and an open and inclusive workplace.---As a Sparklight
Technician, you will be helping your community stay connected to
what matters most! Your daily tasks will include installing
services in residential and commercial properties, completing
repairs, and relocating existing equipment.What you will do to
contribute to the company's success
- Connect our customers to what they love by installing customer
service drops or outlets in both residential and business
properties.---
- Take---the training you gain to use---electronic test equipment
and online diagnostic tools to troubleshoot customer service drops
or outlets, diagnose and repair reception performance issues, and
resolve all problems from the customer's equipment to the output of
the first distribution amplifier.---
- You will ensure we're providing---proper upstream and
downstream signal levels at each termination on the customer's
premises.---
- You will be---proactive by suggesting upgrades of existing
services as well as educate customers on the use of their
new/existing equipment.---
- This position has the expectation and responsibility to take on
other duties needed to help drive our Purpose, fulfill our Brand
Principles, and abide by our Organization's Value.---
Qualifications
- A good driving record and a valid driver's license---in the
state you are applying.---
- We want to train you! You will need to have the aptitude and
ability to learn to use RF, digital and Volt-Ohm meters and other
related equipment to interpret data and use information to solve
problems and determine optimal signal routing.---
- Flexibility to go above and beyond for our customers by working
overtime and on-call as needed.---
- Problem solving is key when working with our customers. Be able
to listen to customers and present solutions---in a positive
manner.---
- Due to the nature of the position you will need
to---successfully---work in small and confined areas;---lift---to
80---lbs.;---work on a ladder;---and work in all
weather---conditions.
- You will have demonstrated at least 3 months of customer
service or related experience and/or training.--- The equivalent
combination of education and experience is also
acceptable.------
- High school diploma or GED.------
- Regular and predictable attendance is required.--- Our
customers need you to help keep them connected to what matters
most!---------------Core Competencies---
- Committed:---Values each and every customer, while working hard
to keep their business and support our communities.---
- Helpful:---Delivers support in the ways that are most useful to
our customers and addresses their needs with expertise, respect,
and empathy.---
- Proactive:---Understand what our customers need, and actively
works to make their relationship with use seamless, easy, and
rewarding.---
- Personal:---Knows our customers well, and tailors our
communications and interactions to address their needs and
expectations.---BenefitsCable One and our family of brands
appreciates the role our associates play to help the company grow,
and in return an excellent benefits package is offered to our
associates to recognize the importance of their contributions, such
as:---
- Medical, dental, and vision plans - start when you
start!---
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick
days)---
- 401(k) - 100% company match (match program starts after 1 year
of service, up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection Additional
Perks---
- Tuition reimbursement (up to $5,250 on 1st year)---
- Free Cable One services if you live in a serviceable area
- Annual community support to various organizations across the
U.S.---
- Associate recognition & awards programs
- Advancement opportunities---
- Collaborative work environment--- We're an Award-Winning
Organization!
- 2022 Forbes' "America's Best Midsized Employers" Our
CommitmentDiversity lies in the communities we serve and among the
associates who dedicate themselves to ensure our continued success.
Here at Cable One and our family of brands, we believe it is our
individual and unique talents, backgrounds and perspectives that,
when combined, truly make us an unstoppable force. "Stronger
Together" is not just a verbal cue, it is the motto that our
associates live by, exemplify, and embody each and every day.Cable
One and our family of brands is an equal opportunity employer. All
qualified applicants will receive consideration for employment
without regard to, among other things, race, color, religion, sex,
sexual orientation, gender identity, national origin, age, status
as a protected veteran, or disability.Pre-hire ProcessesCable One
and our family of brands is committed to keeping our associates and
customers safe. Job offers are contingent upon the results of
background, drug screening, and reference check. Only after
successfully passing these pre-hire clearances are individuals
approved for hire and ready to start their successful and rewarding
career.---
Keywords: Cable ONE, Monroe , Field Technician, Professions , Monroe, Louisiana
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