MonroeRecruiter Since 2001
the smart solution for Monroe jobs

Inbound Sales/Service Advisors - Work from Home

Company: Conduent
Location: Monroe
Posted on: April 5, 2021

Job Description:

About ConduentConduent delivers mission-critical services and solutions on behalf of businesses and governments creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. Conduent s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all in the U.S., 11 million employees who use its , and nearly nine million people who travel through daily. Conduent s solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review for workers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at .Job DescriptionDo you like to help others solve their technology issues? Do you keep up with the latest trends in technology, and are you always interested in learning more? Do you get a sense of satisfaction from sharing your knowledge to help people? If you answered yes to the questions above, we want to hear from you! We are actively seeking full-time agents to work from home and deliver excellent technical customer service on behalf of our client - a world leader in technology and innovation. As a Tier 1 Tech Support Advisor you will be supporting our client s customers as a first point of contact and resolving their technical issues. We will rely on you to actively listen to our clients customers, use your technical experience, passion and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. In this role, you will not only be there to help customers with their account issues, but also provide them with exceptional service. You will be working independently from home and will be expected to collaborate with management and co-workers in a remote setting. To be successful in this role, you should have the ability ensure call resolution in a timely manner, have excellent verbal and written communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call, provide product solutions, and perform other duties as assigned. Conduent has an exciting opportunity waiting for you, if you:

Are you a problem solver who can patiently listen to, understand, and address complex customer issues Have strong people skills to build a genuine connection with a customer Can navigate multiple applications and research solutions with ease Love helping people and guiding them to the best solution for their issue Are excited by innovative technology Want to work with one of the world s most recognized brands Provide calm conflict resolution and problem resolution for frustrated customers Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers Can commit to 100% attendance for three weeks of paid training We have a variety of schedules available and will include at least one weekend day. To meet our requirements, you should:
Be at least 18 years or older Have a High School Diploma, or equivalent Be able to successfully pass a criminal background check Have at least six months of customer service experience Preferably, have previous Contact Center and/or work from home experience Have strong computer knowledge, including ability to accurately type at least 30 wpm; familiarity with iOS and/or macOS, or comparable technology is preferred Be able to work independently with discipline and motivation to succeed in a virtual environment Have excellent English written and verbal communication skills Be courteous and friendly with high degree of professionalism Thrive in a fast-paced work environment Live in one of the following states AL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY In return we offer:
$14.25 per hour plus incentive and bonus programs Health Benefits for you and your family, including medical, dental, vision Ability to develop your skills and grow your career Paid Time Off An opportunity to work for a company passionate about helping people We are currently NOT hiring in the following geographies: States: AK, CA, HI, MA, IL, MTMetro Areas: MN Minneapolis, IL Chicago, NY New York City, OR - Portland, MD - Montgomery County, Seattle, WA ClosingConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: . You may also .

Keywords: Conduent, Monroe , Inbound Sales/Service Advisors - Work from Home, Sales , Monroe, Louisiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Customer Service Representative, Full or Part Time
Description: Circle K - 1408 North Trenton Street Retail Associate / Team
Company: Circle K
Location: Ruston
Posted on: 04/11/2021

Retail Counter Sales
Description: O'Reilly is now hiring Retail Counter Sales team members. Our sales team members are responsible for providing our retail and installer customers with a high level of service. They xa0 also support management (more...)
Company: O'Reilly Auto Parts
Location: Hemphill
Posted on: 04/11/2021

Travel Agent - Work from Home - USA
Description: Join our TTEC work from home Travel Agent team if you reside in 41 out of 50 states. We cannot accept applications for residents of AK, CA, CO, HI, IL, MA, MD, NY or WA or outside of the United States. (more...)
Company: TTEC
Location: Alexandria
Posted on: 04/11/2021


Marine Interdiction Agent
Description: Duties Summary As our nation navigates the COVID-19 pandemic, CBP is committed to delivering our mission to safeguard America's borders and enable legitimate trade and travel. Staffing mission critical (more...)
Company: U.S. Customs and Border Protection
Location: Alexandria
Posted on: 04/11/2021

Work from Home - Part Time - $20.00 base-appt
Description: Work from home remotely with customers, explaining our products, and placing any orders. No experience needed Competitive base pay. Incentives possible. Flexible schedules to work around your online (more...)
Company: Vector Marketing
Location: West Monroe
Posted on: 04/11/2021

Real Estate Agent
Description: HergGroup at Keller Williams Realty was recently named the 4 real estate team in the world by the Real Trends Ranking in the Wall Street Journal. HergGroup will provide you with all the education and (more...)
Company: Adam Hergenrother Companies
Location: Shreveport
Posted on: 04/11/2021

Border Patrol Agent
Description: Find your calling. Protect your country. Apply now. br br Working for U.S. Customs and Border Protection CBP means keeping your country safe from dangerous people and materials attempting to cross (more...)
Company: U.S. Customs and Border Protection
Location: Bossier City
Posted on: 04/11/2021

Work from Home - Part Time - $20.00 base-appt
Description: Work from home remotely with customers, explaining our products, and placing any orders. No experience needed Competitive base pay. Incentives possible. Flexible schedules to work around your online (more...)
Company: Vector Marketing
Location: Monroe
Posted on: 04/11/2021

Insurance Sales Agent
Description: Role: Insurance Sales AgentEmployment Type: Full TimePay: Commission Based ----- We pay for performance Successful first year agents average pay of nearly 38K intheir first year with the second year (more...)
Company: Kemper
Location: Texarkana
Posted on: 04/11/2021

Sales Executive Mobility
Description: At AT T, we re transforming the speed of business. Our National Sales team works at the center of the deal offering our millions of customers integrated business solutions to meet their needs in our (more...)
Company: AT&T
Location: Oil City
Posted on: 04/11/2021

Log In or Create An Account

Get the latest Louisiana jobs by following @recnetLA on Twitter!

Monroe RSS job feeds