Member Services Representative
Company: Planet Fitness (United PF Partners)
Location: Monroe
Posted on: May 12, 2022
Job Description:
Job DescriptionTHE PLANET FITNESS MISSIONWe at Planet Fitness
are here to provide a unique environment in which anyone, and we
mean anyone, can be comfortable in a diverse, judgment free zone
where a lasting, active lifestyle is built. Our product is a tool.
A means to an end. Not a brand name or a mold maker, but a tool
that can be used by anyone. In the end, it's all about you. As we
evolve and educate ourselves, we will seek to perfect this safe,
energetic environment, where everyone feels accepted and respected.
We are not here to kiss your butt, only to kick it if that's what
you need. We need you, because face it, our planet wouldn't be the
same without you. You belong!ORGANIZATION OVERVIEWTitle: Member
Services RepresentativeReports to: Club ManagerFLSA: Non-ExemptTHE
OPPORTUNITYLook no further if you like to have fun, positively
impact people, and grow your leadership skills in the coolest place
on the planet. Your opportunity has arrived! United PF is dynamic,
growing and continually evolving. If you thrive in a changing
environment and have a passion for people, then United PF may be
the place for you. A role with United PF Partners is an opportunity
to be a part of something special. If you would love working for a
rapidly-growing company that changes people's lives for the better
each and every day, helps them live healthier, doesn't judge
anyone, and supports their communities and the Boys and Girls club,
then this may be your dream job!What You'll Be DoingAs a Member
Services Representative you are a high energy, positive member of
the team providing members with an unprecedented experience and
encouraging them in achieving their fitness goals. You will make
them feel like family in a clean, judgment-free environment. You
will create "raving fans" by delivering +1% customer service,
continually engaging and encouraging our members to succeed on
their fitness journey.
- You will ensure our club is super clean because our members
value this and we're known for that too.
- Finding new and current members to join the fitness trainer in
fitness classes.
- You'll impress new and existing members when you introduce them
to our Black Card amenities. They're going to want these
benefits!
- You will help the entire team at the welcome desk checking in
our members while providinggreetings and farewells to them. Assist
with fun energetic, non-high-pressure tours, as well as member
enrollment, and other club responsibilities.
- Be a leader! Be passionate – love what you do! Have fun and
invite members to do the same!
- Your schedule will vary. Shift could involve any of our hours
of operation, including weekends and holidays.
- United PF offers competitive salaries, PF Black Card membership
and opportunities for growth.What You'll Bring to the Table:
- Birthdate that confirms you are a minimum of 18 years of
age.
- Passion for helping others.
- Understanding the physical demands may involve but are not
limited to, communicating, standing, walking, bending, lifting up
to 50lbs, reaching, climbing, balancing, kneeling and handling
potentially hazardous chemicals.
- On-time dependability because you know people are counting on
you.
- High School diploma or GED equivalent.Physical Demands:
- Must be able to occasionally lift, push, or pull at least 50
lbs.
- Must be able to stand, walk, sit, reach with hands and arms,
bend, balance, stoop, kneel, twisting, or crouch.About United
PFUnited PF ("UPF") is the largest developer and operator of
fitness clubs under the Planet Fitness brand. United PF operates in
the High Value Low Price (HVLP) segment of the fitness market and
serves 1.1 million members across more than 160 clubs. UPF is
diversely positioned across 14 states – Arizona (37 clubs) and
Texas (24 clubs) represent its two largest markets – and multiple
market types ranging from urban metro to small markets. The Company
was formed in 2016 via the merger of five Planet Fitness franchisee
platforms and has grown through consistent organic site development
and four additional tuck-in acquisitions. United PF is
headquartered in Austin, Texas.United PF is owned by American
Securities, a leading U.S. private equity firm that invests in
market- leading North American companies with annual revenues
generally ranging from $200 million to $2 billion and/or $50
million to $200 million of EBITDA. American Securities and its
affiliates have approximately $23 billion under management and
based in New York with an office in Shanghai.About Planet
FitnessFounded in 1992 in Dover, NH, Planet Fitness is one of the
largest and fastest-growing franchisors and operators of fitness
centers in the United States by number of members and locations. As
of June 30, 2020, Planet Fitness had more than 15.2 million members
and 2,059 stores in 50 states, the District of Columbia, Puerto
Rico, Canada, the Dominican Republic, Panama, Mexico, and
Australia. The Company's mission is to enhance people's lives by
providing a high-quality fitness experience in a welcoming,
non-intimidating environment, which we call the Judgement Free
Zone®. More than 95% of Planet Fitness stores are owned and
operated by independent business men and women.Employees at a
franchise location are employed by the Franchisee and are not
employees of PFHQ (the Franchisor). PFHQ neither dictates nor
controls labor or employment matters for franchisees or their
employees, and does not retain any reserved authority to control
the terms and conditions of employment for franchisees or their
employees. Each franchisee is responsible for ensuring compliance
with local, state and federal law.
Keywords: Planet Fitness (United PF Partners), Monroe , Member Services Representative, Sales , Monroe, Louisiana
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