General Manager

Company: Chicken Salad Chick
Location: Monroe
Posted on: March 15, 2023

Job Description:

Company Introduction:
Chicken Salad Chick provides a delicious menu with a variety of 12 Chicken Salads, homemade sides, delicious soups, and great sandwiches. This location is one of the originals to the franchise and we are looking for a hospitality professional to help us maintain a team of excellence and superb service.Overview:
The Restaurant General Manager delivers exceptional results through others. They provide an engaging
environment for restaurant teams and guests; while focusing on delivering operational excellence. Chicken
Salad Chick Managers invest their time in developing future leaders, creating memorable experiences,
reinforcing the Chicken Salad Chick Culture; managing administration; and maintaining the facility. The
Restaurant Manager consistently keeps our brand promises, inspire their teams and deliver great results.
Benefits:
--- A fun work environment where you can positively influence others.
--- Flexible schedules (closed on Sundays.)
--- Learn first-hand from an experienced Owner/Operator that cares about you personally and is actively involved in the community.
--- Leadership opportunities to gain real-world management experience to help you reach your professional goals.
--- Competitive pay.
--- Discount on meals
--- Great co-workers!
--- No late nights!
Responsibilities:
--- Serve as a Brand Ambassador for Chicken Salad Chick.
--- Understand & adhere to all policies, procedures, standards, specifications, guidelines, and training programs.
--- Understand and comply with all federal, state, county, and municipal regulations about health, safety, and labor requirements for the restaurant, employees, and guests.
--- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service. --- Ensure that all products are consistently prepared and served according to CSC standards.
--- Achieve identified objectives for sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment.
--- Develop, plan and implement restaurant marketing, advertising, and promotional activities and campaigns, following the Brand Standards.
--- Create, communicate, implement and follow up on operations and financial action plans.
--- Control cash and other receipts by adhering to cash handling and reconciliation procedures.
--- Make employment and termination decisions consistent with Restaurant Management guidelines.
--- Oversee and ensure that employee performance appraisals are completed on a timely basis.
--- Create and maintain schedules for team.
--- Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest.
--- Operationally fill in as needed to ensure guest service standards and efficient operations.
--- Coach and motivate the Assistant Manager(s) and the team.
--- Continually strive to develop staff in all areas of managerial and professional development.
--- Prepare all required paperwork, forms, and reports in an organized and timely manner.
--- Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.
--- Ensure that all products are received in the correct unit count and condition and deliveries are performed following the restaurant's receiving policies and procedures.
--- Set clear expectations and create a working environment and serve as a role model to create memorable guest experiences.
--- Take actions to solve and celebrate guest feedback.
--- Control food and equipment inventories conduct daily and weekly inventory counts, and keep inventory records.
--- Identify problems, conduct high-level troubleshooting, and seek repair/maintenance support for restaurant equipment to ensure equipment is operational.
--- Monitor and maintain compliance with health, safety, cleanliness, security, and fire policies, standards, and regulations.
--- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for violations of company policies, rules, and procedures. --- Always adhere to Brand Standards for uniform appearance and personal grooming.
Behavior Characteristics:
--- Allocate at least two hours per week to planning
--- Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
--- Combine critical thinking and practical leadership to create a culture of innovation
--- Effectively coach and give direction
--- Intentionally and methodically grow and nurture relationships with the staff
--- Be able to connect with a multicultural team
--- Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
--- Enthusiastically and passionately lead the Kitchen team
Required Knowledge, Skills, and Abilities:
--- Excellent written and oral communication skills
--- Excellent organization skills
--- Ability to multitask
--- Working knowledge of back office tools
--- Ability to quickly learn and master new computer software
Benefits:
--- A fun work environment where you can positively influence others.
--- Flexible schedules (closed on Sundays.)
--- Learn first-hand from an experienced Owner/Operator that cares about you personally and is actively involved in the community.
--- Leadership opportunities to gain real-world management experience to help you reach your professional goals.
--- Competitive pay.
--- Discount on meals
--- Great co-workers!
--- No late nights!
Responsibilities:
--- Serve as a Brand Ambassador for Chicken Salad Chick.
--- Understand & adhere to all policies, procedures, standards, specifications, guidelines, and training programs.
--- Understand and comply with all federal, state, county, and municipal regulations about health, safety, and labor requirements for the restaurant, employees, and guests.
--- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service. --- Ensure that all products are consistently prepared and served according to CSC standards.
--- Achieve identified objectives for sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment.
--- Develop, plan and implement restaurant marketing, advertising, and promotional activities and campaigns, following the Brand Standards.
--- Create, communicate, implement and follow up on operations and financial action plans.
--- Control cash and other receipts by adhering to cash handling and reconciliation procedures.
--- Make employment and termination decisions consistent with Restaurant Management guidelines.
--- Oversee and ensure that employee performance appraisals are completed on a timely basis.
--- Create and maintain schedules for team.
--- Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest.
--- Operationally fill in as needed to ensure guest service standards and efficient operations.
--- Coach and motivate the Assistant Manager(s) and the team.
--- Continually strive to develop staff in all areas of managerial and professional development.
--- Prepare all required paperwork, forms, and reports in an organized and timely manner.
--- Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.
--- Ensure that all products are received in the correct unit count and condition and deliveries are performed following the restaurant's receiving policies and procedures.
--- Set clear expectations and create a working environment and serve as a role model to create memorable guest experiences.
--- Take actions to solve and celebrate guest feedback.
--- Control food and equipment inventories conduct daily and weekly inventory counts, and keep inventory records.
--- Identify problems, conduct high-level troubleshooting, and seek repair/maintenance support for restaurant equipment to ensure equipment is operational.
--- Monitor and maintain compliance with health, safety, cleanliness, security, and fire policies, standards, and regulations.
--- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for violations of company policies, rules, and procedures. --- Always adhere to Brand Standards for uniform appearance and personal grooming.
Behavior Characteristics:
--- Allocate at least two hours per week to planning
--- Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
--- Combine critical thinking and practical leadership to create a culture of innovation
--- Effectively coach and give direction
--- Intentionally and methodically grow and nurture relationships with the staff
--- Be able to connect with a multicultural team
--- Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
--- Enthusiastically and passionately lead the Kitchen team
Required Knowledge, Skills, and Abilities:
--- Excellent written and oral communication skills
--- Excellent organization skills
--- Ability to multitask
--- Working knowledge of back office tools
--- Ability to quickly learn and master new computer software

Keywords: Chicken Salad Chick, Monroe , General Manager, Executive , Monroe, Louisiana